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12VPN Review

12VPN is one of the most convenient and reliable VPN services currently available in the market. This VPN provider has been coming up with consistent and high-value services since the last five years, and throughout this time, they have strived to provide safe, secure and ultra-fast browsing environment to their customers. The company also claims that their VPN service has been optimized for unblocking video based sites, thereby letting users enjoy an unfaltering video streaming and video downloading experience. With this feature, users can download unlimited number of videos without having to think about the time or the speed. 12VPN also provides stringent online security and ensures that its users do not experience any issues related to cyber crime.

What we loved about 12VPN

12VPN is a great VPN network, and we were impressed by many of its features. Some of them are as follows

  • Provides high-end security via an extensive range of protocols like, OpenVPN, PPTP, IPSec, L2TP and IKEv2
  • Equipped with ultra-secure 128-bit security encryption
  • Has advanced features like the server preference, private network, unblock service, and network access control
  • Allows unlimited data usage
  • Lets you stream unlimited videos from almost anywhere across the globe

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Infrastructure

With 9+ server locations in prime countries like the US, Switzerland, UK and Germany; this VPN network ranks quite well in the infrastructure. The network also provides stringent security with its 128-bit security encryption and OpenVPN, PPTP, L2TP, IPSec and IKEv2 protocols. On top of that, the DNS strength of 12VPN is equally strong and robust.

Performance

The performance of 12VPN is indeed exceptional. The network records the IP address changes right away, and it also came clean in the DNS leak tests. While conducting a speed test on server of Renton, we observed that the network comes with a download speed of 2.74 mb/s and an upload speed of 0.64 mb/s. The ping rate of the network is 264 ms. 12VPN does not have speed or bandwidth limits and it allows up to 2 concurrent connections.

Policies

12VPN comes with a stringent ‘no p2p policy’. This prevents the peer to peer sharing of torrents and bittorents. Again, it also prevents the unlimited switching of servers. This is one of the things we didn’t like.

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Support

12VPN provides decent customer support to its users via a range of options – a ticketing system, emails and the 24X7 live-chat facility. Most emails and tickets are addressed within 12-24 hours of the query, which is on the longer side when compared to some of the other VPNs. For the live-chat or call facility, you can contact the professionals at any time of the day and they will readily assist you with the issues you are experiencing. The customer care executives ensure that all your queries are addressed with the emergency that they ‘actually’ deserve.

Device support

This VPN network supports both the custom and the open source apps. Among operating systems it is compatible with Windows 7, Windows 8 and Windows XP. It also supports Mac, Ubuntu, OSX and Linux. Again, among devices, it is compatible with android devices, iOS, tablets, cellphones and Nokia. The network also extends its compatibility to the Tomato router, DD-WRT router, Asus and Buffalo routers. Besides this, you can further use this VPN via Xbox 360 and Roku Box.

Privacy Policy

12VPN is nominally owned by the Hong Kong based company Auston Limited. Hong Kong does not have any data retention laws, however, the company still keeps the records of the login and logout data for 30 days. In addition, VPN related errors on the network are also kept for 24-48 hours for the purpose of troubleshooting. Thus, it can be said that the privacy policy of the VPN is relatively weak with no proper system for anonymity.

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Pricing

The pricing of this VPN is good, if not the best. Currently, it comes available in two packages. The first package is a US based yearly package of $79. Another package costs $119 per year, as it lets you access all the servers of the network. This package is slightly on the higher side, compared to Vpn.Ac and SwitchVPN. A free trial of this VPN is available for 7 days, after which you can request a money back guarantee.

Payment can be made via;

  • Visa debit card
  • Master Card
  • Maestro
  • Diner’s Club Card
  • Paypal

In the news

According to customer comments we looked at, most customers are satisfied with the service of 12VPN. However, there have also been a large number of complaints with regard to the poor privacy policy of the network.

Final Verdict

With these convincing features, superb speed and great customer reviews; 12VPN is indeed one of the most high-value VPN services in the market. So if you’re not very picky about anonymity and user privacy, this VPN service can totally be the best option.

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